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Thursday, September 28, 2006

Google Outage Leaves Thousands of Information Seekers Stranded

Posted by @ 5:57 pm

An apparent outage of Google services has left numerous internet users with nowhere to turn. A problem at Comcast Online ISP meant many surfers in north eastern parts of the U.S. were unable to access core Google services such as search, Gmail and Blogspot.

Early reports from Google have acknowledged the problem and stated they “are currently working with the ISPs to investigate.”

Later developments have pointed the problem to be related to a DNS server at Comcast Online. “The server failure caused connectivity problems for a few hours,” said Jeanne Russo, a Comcast spokeswoman.

While problems were reported to be very isolated and random, the outage had the potential to disrupt a huge amount of Google users. Personally, no Gmail and no search would have been a huge problem for me. And judging by the posts on technorati, I am not alone.


Matthew Elshaw Matt is a marketing professional at, an international search marketing firm. Matt's passion for online marketing began at university and has proved invaluable in steering product development and marketing initiatives at the company. Matt is a regular contributor to the ineedhits search marketing blog.

View Matthew Elshaw's profile

Discussion (2 - comments)

A few thousand? and everyone gets up in arms. I think that when you consider what Google gives I think we can all cope

By Anonymous - October 3, 2006

I agree , like any company tech problems will arise , dont get your panties in a bunch and deal with it !

By Anonymous - October 3, 2006

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